In order to get where you want, you need to set your course. There are THREE C’s to goal setting.

In order to get where you want, you need to set your course. There are THREE C’s to goal setting.

Leaders need to understand how their own brain and how the brain of others work. The circuitry for knowing yourself is so similar to that of knowing others, there is a good chance that leaders who are not self-aware make mistakes about themselves and others.

Leaders need to understand how their own brain and how the brain of others work. The circuitry for knowing yourself is so similar to that of knowing others, there is a good chance that leaders who are not self-aware make mistakes about themselves and others.

In organizational living, always stop negative emotional intensity. Positive emotional intensity is a good thing, like creativity, excitement, lively discussion and problem-solving.

In organizational living, always stop negative emotional intensity. Positive emotional intensity is a good thing, like creativity, excitement, lively discussion and problem-solving.

A good-natured razzing is very different from harassment. A ribbing carries with it a bucket of fun, in the eyes of the beholder. If you are giving the ribbing, you had better also learn to read nonverbal behaviors. Communication experts tell us that 55% of the message comes from nonverbal behaviors (body language, eyes, shoulders, etc.), 38% from tone of voice and only 7% from the words we use. So, if someone’s nonverbal behaviors are saying, ‘I don’t like this,’ and their words say, with hesitancy, ‘No, it’s OK,’ you had best close attention to the body cues.

It seems like the harassment, prejudice and bias pendulum has swung the other way and it is time for organizations to consider intensifying a review of policies and awareness training. It seems about every 5 years or so, just about the time we think we are making progress, a number of troubling and costly events show up in the journals and media.