Conflict & Toxic Situations
Much of the training and consulting we perform is in situations that are toxic and humans are in conflict with each other. Many times it is a matter of understanding perceptions and the skill levels people have.
Once we know this we teach people how to manage conflict in productive ways. We have also participated in enough toxic situations that we can tell you when it is time to cut your losses. Yes, sometime there is no changing the situation or one or two of the people involved.
These situations always make the manager’s job harder because no one likes to deal with the intense emotions. We can serve as a buffer and help managers step through these difficult and stressful situations. Because we don’t “live” in the situation, we can use strategies that the manager may not be able to.
No matter what, if you can relate to this, it is probably worth a call or email inquiry.
Conflict is impossible to avoid. The key to resolving conflict is knowing strategies to work through it so you can build a high-performance team. We will outline productive ways of dealing with conflict, ways that make a difference in all aspects of life—at work with co-workers, followers, bosses, customers, and at home with family, friends, children, doctors, and other professionals. We start by facilitating conflict resolution with individuals or groups. We help them move from positions and polarization to needs and negotiation. We reduce the emotional intensity and then we explore exercises and strategies for getting past conflict and building teams on an ongoing basis.
We have successfully dealt with hundreds of conflict situations in hundreds of different organizations.
Call us for a free consultation.